Welcome to The Social Solutions Agency ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our Google Business Profile or leave us a review on Google.
By leaving a review or otherwise interacting with us through Google or our website, you consent to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following information:
Public Information: Information you voluntarily share in a Google Review, such as your name, rating, comments, and any photos you upload.
Communication Details: If you contact us via email, we may keep your contact information and message content.
Usage Data: We may collect anonymized analytics number of visitors to our profile via Google’s services.
3. How We Use Your Information
We may use your information to:
Display and respond to your public reviews
Improve our services based on feedback
Communicate with you regarding your inquiries
Comply with legal obligations
We do not sell your personal information to third parties.
4. How Your Review Information Is Shared
Public Display: Any review you leave on Google is publicly visible, including your Google profile name and any content you post.
Third-Party Services: We may share or display reviews on our website or marketing materials, with attribution to your Google profile (as publicly shown).
5. Data Retention
We retain your publicly posted reviews on Google in accordance with Google’s own retention policies. If you want to remove or edit your review, you must do so through your Google account.
We retain communications and internal records only as long as necessary for business, legal, or contractual obligations.
6. Security
We implement reasonable security measures to protect the information we receive. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal information we hold about you
Correct inaccuracies
Request deletion of your personal data we hold (excluding public Google Reviews)
